Terms & Conditions

The essentials of ordering from Vestire, including payment, delivery, and exchanges.

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The short version

We confirm your item, size, total, and delivery time before your order becomes final.

Ordering

Placing an order on the site or by message is a request to buy. We confirm your order, size, total, and delivery time before dispatch. Your order is final only after we confirm it with you.

Pricing

  • All prices are in Nepalese Rupees (NPR).
  • We show any delivery fee before you confirm, so there are no unexpected charges.
  • Prices may change over time, but never after we confirm your order.

Payment

We accept Cash on Delivery and wallet or QR payments through eSewa, Khalti, and Fonepay.

For wallet or QR payments, we confirm your order total before sending our verified merchant QR. For Cash on Delivery, you pay when your order arrives. We don't store card details.

Delivery

We deliver across Kathmandu Valley. We share the delivery time when confirming your order and keep you informed about delays. Read our Shipping & Delivery guide.

Returns & exchanges

Unworn items can be exchanged for another size within 3 days of delivery, subject to availability. Wrong or faulty items are fully covered. Read our Returns & Exchanges details before requesting an exchange.

Product accuracy

We use real photos and accurate descriptions. Colours can vary slightly between screens. If your item does not match its description, contact us and we'll make it right.

Contact our team and we'll explain anything that is unclear.

Contact Vestire